uPlay is a streaming integration, powered by usheru, in partnership with leading players such as Vimeo. uPlay enables distributors, promoters and filmmakers to host films and share them directly with their audience on their own website. For consumers, this allows you to seamlessly watch movies, short films and events directly from those companies bringing the content to you.
usheru’s trading name is We Love Cinema Ltd. We Love Cinema Ltd has its registered address at 13-18 Chancery Street, Smithfield, Dublin 7, Ireland. The company number is 547302.
To keep your payments secure we will ask for your name and email, and then you can complete your purchase with Stripe (a 100% secure payments platform) used by online businesses globally. Please note, the email address you provide will be the address your email confirmations are sent to, so make sure it is one you will have access to.
You will be asked to enter your card details, and accept the Terms and Conditions.
Each video has a set availability.
Prebooking: In some cases, you can pre-book to view a film or live event. Take note of the time that the film or event is available, and you can return at that time to watch.
Window: Videos are available to you within a certain time frame after purchase. This is specified per video, and could be 12 hours, 36 hours, 48 hours etc.
Your purchase confirmation will be sent to the email address you provided in the booking process and your e-ticket should be sitting in your inbox. If you cannot see them, check your Junk or Spam folder.
Video purchases are also viewable on the ‘My Videos’ website page when you are logged in.
If you still can’t find your tickets, drop us an email at XCLIENT EMAIL
On the website, go to the log in page and click ‘Forgot Password’ to be sent an email with a link to change your password.
No, returns and refunds are not facilitated.
For questions about this, please contact firstname.lastname@example.org
We accept credit card and debit card payments and we use Stripe to process your payments safely.
We do not store your credit card information in our system. We use Stripe who handles all our payments and they are the best in the business at card protection. You have the security of their system to rely on to keep your data safe.
There could be a few reasons for this, including if you are using different log in credentials or the film’s availability period has timed out. Please send us an email here email@example.com and we’ll try to see what the issue is.
Yes, this website platform is accessible both on desktop and mobile devices.
Register for a We Are Parable account Here
Log in to your account Here
Not to worry - from the Sign In page, click on the ‘Forgot your password’ link and follow the steps on screen.
Don’t worry - our team is here to help. Contact us here firstname.lastname@example.org